The importance of a business plan can not be overestimated when it comes to starting and running a business.
It is more important than ever to be building personality and story into the branding of your business. This week we answer a listeners question in helping them to be more vulnerable in bringing out their personality in their brand.
A Customer Experience Strategy is one of the most critical things you can have in your business. Gone are the days of just providing great customer service. Your customers are now more informed than ever when they engage with your business.