Better Systems For Communicating With Your Customers

Episode 65


About The Show

Communicating with your customers is one of the most important things you can do to grow your business. When you communicate better with your customers you leave them feeling in safe hands every step of the journey with you. You trust and rapport with them and if you do an excellent job you turn them into raving fans of your business and brand.

In episode 65, we discuss the importance of effective communication with your customers and systems you can implement in your business to achieve this no matter how big or small your current business.

What You'll Learn!

  • The importance of effective communication in your business.
  • How to identify exactly what your customer needs to know.
  • How to set clear expectations for your customer every time.
  • Systems to implement consistent and effective communication with your customers.
  • How effective communication with your customers will grow your business.

Links Mentioned

Dale Carnegie offers practical and proven advice on how to deal with people and understand them in order to get along well with them to make your life more rewarding. Carnegie believed that financial success, to a very large extent, depends on ‘the ability to express ideas, to assume leadership and to arouse enthusiasm among people'. Learn More

The E-Myth, Michael Gerber dispels the myths surrounding starting your own business and shows how commonplace assumptions can get in the way of running a business. He walks you through the steps in the life of a business from entrepreneurial infancy, through adolescent growing pains, to the mature entrepreneurial perspective, the guiding light of all businesses that succeed. He then shows how to apply the lessons of franchising to any business whether or not it is a franchise. 

Stephen R. Covey's book, The 7 Habits of Highly Effective People®, continues to be a best seller for the simple reason that it ignores trends and pop psychology and focuses on timeless principles of fairness, integrity, honesty, and human dignity. 

Discover how 80% of top performing companies are getting more leads and customers in less time—and how you can steal their secrets. Download this book now! 

Join other business owners in our Free Facebook Community all sharing their trials, ideas and wins in business. It's a fantastic community of driven and supportive entrepreneurs.

Full Episode Transcript



Cashflow is critical to success in business. You can have the best business idea ever, but if you can’t generate cash and pay the bills you won’t survive.

Grab my 12 simple ways to boost your cashflow cheatsheet!

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