Customer Service v’s Customer Experience – Episode 34
What is good customer service in your business? Are you providing your customers with just good service or are you giving them an exceptional experience when they do business with you? The business environment is now more competitive than ever and there can be little distinction between your product or service and your competitors.
You can’t automate a relationship with a person. That needs to be human...but you can automate systems & procedures - Jason Skinner
What You'll Learn In This Episode
In this episode I give you the tools to stand out amongst the noise and competition in your industry to provide an exceptional customer experience every time to keep your customers coming back again and again.
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