Matthew Barnett from Bonjoro knows all about delivering an exceptional customer experience to grow your brand and weld customers to it.
Technology has allowed your customers to be more educated and informed when they make purchase decisions, so it is imperative that when they come to your business they are acknowledged, made to feel special and appreciated.
We talk about the importance of building these relationships with Matthew and why they are so important to your business success.
We also discuss how, with tools like Bonjoro, these relationships are easy to scale and deliver effectively and efficiently in your business.