The Importance Of A Smile In Business

Episode 02


About The Show

The Importance Of A Smile In Business

You can’t overestimate the importance of a smile in business. It costs absolutely nothing, it’s effortless to implement and most importantly, it can make a profound difference to the culture and health of your business.

In this episode, we explore the importance of a smile in business, why it’s an effective marketing tool and the difference it can make to enhancing your relationships in business,  with your customers, suppliers and team and why it’s effects are long-lasting.

Dale Carnegie the great author and lecturer, thought of smiling as being so important he devoted an entire chapter of his forever relevant masterpiece on people skills “How To Win Friends & Influence People” solely on the topic of smiling and it is foundational as one of his core life skill principles.

The Compound Effects Of Smiling

While smiling may seem like such a small thing to worry about in your day to day business. The compound effects of regular smiling build over time without you even noticing the change and results.

Smiling changes your body language, your attitude to situations and how your customers ultimately see you as a person and your business.

I see it as so important to your business success and it’s why I have dedicated this whole episode to it.


What You'll Learn!

  • How smiling can change our physical and mental state.
  • The benefits of a smile in business on your culture, staff, suppliers and customer engagement. 
  • Smiling in your business and it’s impact on your stress levels.
  • How do you smile to help you relate with customers more quickly and improve your networking skills.
  • How to implement positive body language like smiling into your company’s culture.
  • The daily practices you need to implement to help make smiling a natural part of your day.

Links Mentioned

Dale Carnegie offers practical and proven advice on how to deal with people and understand them in order to get along well with them to make your life more rewarding. Carnegie believed that financial success, to a very large extent, depends on ‘the ability to express ideas, to assume leadership and to arouse enthusiasm among people'. Learn More

Join other business owners in our Free Facebook Community all sharing their trials, ideas and wins in business. It's a fantastic community of driven and supportive entrepreneurs.



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Full Episode Transcript



Cashflow is critical to success in business. You can have the best business idea ever, but if you can’t generate cash and pay the bills you won’t survive.

Grab my 12 simple ways to boost your cashflow cheatsheet!

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