Podcast

Pick Up The Phone

Episode 70

About The Show

There is no question that email and messaging is one of the fastest and most efficient ways to communicate in your business.

While it may be a fast and efficient way to communicate, is it actually the most effective way to communicate with your customers.

It is far to easy to bash out an email response to a customer and move onto the next task of the day. But have we really built and developed a deeper engaged relationship with that customer or are we just reacting to a situation with the customer instead of being proactive?

What You'll Learn!

Why email is not always the best way to communicate in your business.
The benefits of picking up the phone and having a human to human conversation.
How picking up the phone and having a real conversation can build trust and rapport with your customers.
The downside of email communications in your business.
A simple set of rules you can build in your business around identifying when to pick up the phone and have a real conversation with your customer.

Links Mentioned

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Full Episode Transcript

CHEAT SHEET!

Cashflow is critical to success in business. You can have the best business idea ever, but if you can’t generate cash and pay the bills you won’t survive.

Grab my 12 simple ways to boost your cashflow cheatsheet!

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About Your Host

Jason Skinner

Jason has been helping business owners to grow and maximise their profits and business performance for over 20 years. He takes the complicated out of business and will show you in a practical easy step by step approach, how you can take your business goals and dreams and turn them into reality without the stress and uncertainty. As a qualified CPA Accountant and Business Coach, he can help you with everything from reading and understanding the critical numbers in your business through to identifying and driving the critical activities that get the desired results you are seeking in your business fast. Jason started The Business Made Easy Podcast out of his passion for helping business owners to realise their dreams and make business success a reality. Each week he shares practical, actionable tips you can implement to take your business to the next level.