We recognise and value the protection of your personal information and recognise that you have an interest in our collection and use of your personal information.
We collect personal information in order to create the Podcast Business Made Easy and answer any enquiries from you.
The type of personal information we collect includes your name, address, telephone number and any additional information you provide directly to us or by way of the Website.
Information will only be collected directly from you unless you authorize for another person to provide the information.
The personal information you provide is used for purposes related to our primary business operations, which is creating online content and Podcasts regarding business operations. Examples of when your information may be used include:
(a) informing you about products and/or services;
(b) providing you with products and/or services requested;
(c) administering your account;
(d) providing you with our downloadable resources;
(e) dealing with requests, enquiries or complaints and other customer care related activities;
(f) marketing our products and services generally; and
(g) carrying out any activity in connection with a legal, governmental or regulatory requirement on us or in connection with legal proceedings, crime or fraud prevention, detection or prosecution.
We may also use personal information for purposes related to those described above which would be reasonably expected by you.
We will not use your information for purposes other than described above unless we have your consent or there are specified law enforcement or public health and safety reasons’.
Interacting with Us
If you contact us with a general question we may interact with you anonymously or through the use of pseudonym.
From time to time we may send you marketing or promotion material. Marketing and promotional material will only be sent to you if you have opted into receiving marketing material.
To opt-out of receiving certain marketing materials you may contact us by email – [email protected] or select the “unsubscribe” link provided in the email.
Sharing your Personal Information
(a) We may disclose or receive personal information or documents about you to/from law enforcement agencies to assist in the prevention of criminal activities.
(b) We may disclose your personal information to third party contractors or service providers with whom we have a business association, including information technology service providers and marketing service providers such as Infusionsoft or Convert Kit.
(c) We may disclose your personal information to employees, a related company and professional advisors such as our lawyers.
While we do not actively disclose your personal information to overseas entities, we do engage services providers such as Infusionsoft and Convert Kit who have international locations and may have access to your information.
Our use of Google Analytics
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how you use the site.
Cookies are used to store information, such as the time that the current visit occurred, whether you have been to the site before and what site referred you to our web page.
The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.
Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.
Cookies are used to assist you to navigate around our website, to streamline the service provided to you and for marketing purposes. We incorporate Facebook and Google pixels into our website as a way to offer you more tailored advertising and user experience. Web Beacons may also be used in order to count the number of visitors to our website or open our emails.
Security of your Personal Information
We store your personal information using secure servers protected from unauthorized access, modification or disclosure.
While we endeavor to only hold personal information that is accurate, complete and up-to-date, if you become aware this information is no longer accurate, complete or up-to-date please contact us to correct the information.
Disposal of personal information not required
If we hold personal information about you, and we do not need that information for any purpose, we will take reasonable steps to destroy or de-identify that information, in accordance with the APP and the European Union General Data Protection Regulation, unless we are prevented from doing so by law.
Alternatively, you can request to us in writing to remove your personal information and we will do so in accordance with the APP and the European Union General Data Protection Regulation, unless we are prevented from doing so by law.
How to access your Personal Information
Upon your request, we will provide access to your personal information we hold except in certain prescribed circumstances, including emergency situations, specified business imperatives, or law enforcement.
How to contact us
If you have any queries, questions, concerns or wish to make a complaint regarding how we deal with your personal information please contact us on [email protected]
For further information about privacy in general, please refer to the Office of the Australian Information Commissioner’s website located at http://www.oaic.gov.au.