Podcast

The Customer Experience Strategy

Episode 48

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About The Show

A Customer Experience Strategy is one of the most critical things you can have in your business. Gone are the days of just providing great customer service. Your customers are now more informed than ever when they engage with your business.

In Episode 48 we go through examples of how the little things can zap the overall customer experience in your business without you even realise it’s happening!

What You'll Learn!

  • The difference between good customer service and creating an exceptional customer experience.
  • Why creating an exceptional customer experience in your business is crucial to building long term success in your business.
  • How to build and implement an exceptional customer experience in your business.

Links Mentioned

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Full Episode Transcript

CHEAT SHEET!

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